Terms and Conditions for Qedra Ceylon
Effective Date: July 30, 2026
Welcome to Qedra Ceylon. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before using our website or making a purchase. If you do not agree with any part of these terms, please do not use our website.
Qedra Ceylon is a premium spice supplier based in the United Kingdom, specialising in 100% authentic Ceylon cinnamon and other spices sourced directly from Sri Lanka. You can contact us at info@qedraceylon.com for any queries relating to these terms or our products.
We sell premium-grade Ceylon cinnamon, black pepper, cloves, and other spices. All products displayed on our website are subject to availability. We reserve the right to discontinue any product at any time without notice. We make every effort to display product colours, sizes, and descriptions as accurately as possible. However, we cannot guarantee that your device display will reflect the exact appearance of the product.
By placing an order through our website, you are making an offer to purchase products in accordance with these Terms and Conditions. All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order at any time for reasons including but not limited to: product unavailability, errors in pricing or product descriptions, or suspected fraudulent activity. You will be notified promptly in such cases and any payment made will be fully refunded.
All prices listed on our website are in British Pounds (GBP) and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time without notice. Payment must be made in full at the time of placing an order. We accept major payment methods as displayed at checkout. All transactions are processed securely. We do not store your payment card details on our servers.
We aim to dispatch orders within the timeframe stated on our website. Delivery times provided are estimates only and may vary due to factors outside of our control, including but not limited to postal delays and customs clearance. Qedra Ceylon cannot be held responsible for delays caused by third-party courier services. Risk of loss and title for products pass to you upon delivery.
Our Returns and Refunds Policy forms part of these Terms and Conditions. By agreeing to these terms, you also agree to the terms set out in our Refund and Returns Policy. Please review our Refund and Returns Policy for full details. For any return or refund enquiries, contact us at info@qedraceylon.com.
All content on this website, including but not limited to text, images, logos, graphics, and product descriptions, is the property of Qedra Ceylon and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any content from this website for commercial purposes without our express written permission.
To the fullest extent permitted by law, Qedra Ceylon shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or from the purchase of our products. Our total liability to you for any claim arising from or related to your purchase shall not exceed the total amount paid by you for the product in question.
All products sold by Qedra Ceylon comply with applicable UK food safety standards. However, we strongly recommend that customers review product ingredients and allergen information before consumption. If you have any known food allergies or medical conditions, please consult a qualified healthcare professional before consuming our products. Information provided on our website about the properties of our products is for educational purposes only and does not constitute medical advice.
Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to update or modify these Terms and Conditions at any time. The updated version will be posted on our website with a revised effective date. Your continued use of our website after any such changes constitutes your acceptance of the new Terms and Conditions. We encourage you to review this page periodically.
If you have questions or comments about this policy, you may email us at info@qedraceylon.com
Authentic Sri Lankan spices delivered to discerning UK customers. Our mission is to bring the finest flavours of Ceylon to your kitchen.